How do I change my subscription?

Modified on Tue, 29 Aug 2023 at 03:02 PM

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Changing to a different subscription package

Changing the amount (Custom package)

Changing the frequency (Custom package)

Changing to a different currency

You can login to your account any time and change your subscription



  • Enter your email address you subscribed with, click 'Continue'
  • You will be sent a one-time password to your email
  • Enter the code, click 'Login'



  • Click on the subscription you would like to change 



  • Click 'Edit Subscription'



  • From here you can make the following changes to your subscription:
    • Change to a different package 
    • If you choose or already have the Custom package you can also 
      • Change the amount (by changing the quantity) 
      • Change the frequency (monthly or yearly)


Changing to a different subscription package

  • Click 'CHANGE'



  • Click on the dropdown and pick your preferred alternative plan



  • Click 'Update' 



  • Changes to your package take place immediately, but you will not be charged anything until the next billing date. 
  • Click 'Update Subscription'


Changing the amount (Custom package)

  • Click on the quantity field and increase or decrease accordingly. You can type the desired quantity in the field if you want to increase the quantity beyond 10. 


  • Changes to your package take place immediately, but you will not be charged anything until the next billing date.
  • Click 'Update Subscription'



Changing the frequency (Custom package)

  • Click 'CHANGE'



  • Choose your desired frequency (yearly or monthly). 
  • You will be charged the full amount immediately and your billing will change to the new frequency.
    • If you have moved to yearly, your next charge date will be one year from today. 
    • If you have moved to monthly, your next charge date will be one month from today.
  • Click 'Update'



  • Note: the quantity will default back to 1 so if you want to pay more than £5 you will need to increase the quantity accordingly, you can do this via the dropdown or by typing in the desired quantity if you wish to pay more than £50. 
  • Click 'Update Subscription'



Changing to a different currency


If you would like to change the currency of your package please get in touch by emailing: hello@un-do.com 


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